Official Data Protection Document

Privacy Policy topx apk — How We Protect Your Personal Data

Your privacy is not merely a legal obligation to us — it is a commitment we take seriously every day. This document clearly explains what data we collect, how we use it, and your rights as a topx apk member.

Updated: 1 January 2026 PDPA 2010 Compliant 256-bit SSL
PDPA 2010 Compliance

Topx apk is fully compliant with the Personal Data Protection Act 2010 of Malaysia. Every aspect of our data collection and processing follows the guidelines set by the Department of Personal Data Protection Malaysia.

Data Stored Securely

All member personal data is stored on servers protected with high-level encryption. Data access is restricted to authorised personnel only, and every access is logged for audit purposes.

No Sale of Data to Third Parties

Topx apk has never and will never sell, lend, or share your personal data with advertisers or any third party for marketing purposes without your clear and explicit consent.

Control Is in Your Hands

You have the full right to access, correct, delete, or withdraw consent for the use of your data. Requests can be made through your account or by contacting our customer support team.

Minimum Data, Specific Purpose

We only collect data that is genuinely necessary to operate the platform safely and efficiently. There is no excessive data collection or use of data beyond the purposes stated in this policy.

Timely Amendment Notifications

If any material changes are made to this Privacy Policy, you will be notified via email or in-app notification at least seven days before the changes take effect.

This Privacy Policy describes the data collection and processing practices of topx apk. By using our platform, you agree to the terms set out here. Please read carefully before using any of our services.

1Privacy Policy Introduction and Scope

This Privacy Policy is issued by topx apk ("we", "Platform") and applies to all registered members and visitors using the topxapk.net website and the topx apk mobile app. This document explains how we collect, store, process, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

We believe transparency is the foundation of trust. This policy is therefore written in plain, easy-to-understand language — not filled with confusing legal jargon. Our goal is for you to clearly understand what happens to your data every time you interact with the topx apk platform.

This Privacy Policy forms part of the overall agreement between you and topx apk. It should be read together with Terms and Conditions us.

2Types of Personal Data We Collect

Topx apk collects your personal data only when you voluntarily provide it to us, or when it is automatically collected while you use our platform. The following are the categories of data we collect:

2.1 Personal Identification Data

  • Full name as shown on your official identification document
  • Malaysia identity card number (MyKad) or passport number
  • Date of birth for age verification
  • Current residential address
  • Mobile phone number
  • Email address

2.2 Financial Data

  • Bank account number or digital wallet details (Touch 'n Go eWallet, GrabPay) for processing deposits and withdrawals
  • Deposit and withdrawal transaction history
  • Wagering and game activity records

2.3 Technical Data

  • Your device's IP address
  • Web browser or app type and version
  • Device operating system
  • Session log data including login and logout times
  • General location data based on IP address
We do not directly store credit or debit card information. All transactions are processed through third-party payment methods that maintain their own security standards.

3How We Collect Your Personal Data

Your personal data is collected through the following channels:

  • Account registration — information you entered when creating a new account on topx apk
  • KYC Process — identity verification documents you submitted to fulfil Know Your Customer requirements
  • Financial transactions — data generated when you make a deposit or withdrawal
  • Platform usage — activity data automatically collected while you play or browse the platform
  • Support Communications — information you shared when contacting our customer support team
  • Cookies and Tracking Technologies — technical data automatically collected through your browser or app

4Purpose of Personal Data Use

Topx apk uses your personal data solely for the following legitimate and transparent purposes:

Purpose Legal Basis Data Used
Member account management and verification Contract Performance Personal identification data, email, phone number
Identity verification (KYC) Legal Obligations MyKad/passport, name, date of birth
Deposit and withdrawal processing Contract Performance Financial data, banking information
Fraud prevention and security Legitimate Interests IP address, session logs, transaction history
Legal requirements compliance Legal Obligations All relevant data categories
Promotional Communications (with consent) Consent Email, phone number
Platform improvement and analytics Legitimate Interests Technical data, usage patterns (anonymised)
We will not use your personal data for any purpose other than those stated above without first obtaining your consent.

5Data Sharing with Third Parties

Topx apk does not sell or transfer your personal data to third parties for marketing or commercial purposes. However, we share your personal data only in the following situations and with strict controls in place:

  • Payment service providers — to process your deposits and withdrawals via DuitNow, FPX, TnG, and GrabPay
  • KYC service providers — for identity verification and fraud prevention purposes
  • Regulatory authorities — when required by Malaysian law or a valid court order
  • Technical infrastructure providers — such as hosting services that process data solely in accordance with our instructions

All third parties with whom we share data are bound by strict confidentiality agreements and are not permitted to use your data for any purpose other than what has been specified.

topx apk will never ask you to share your password or sensitive account information via email, SMS, or social media platforms. Be cautious of any communications claiming to be from us through unofficial channels.

6Data Security Measures

Topx apk continually invests in security infrastructure to ensure your personal data remains protected at all times. The security measures we implement include:

  • 256-bit SSL encryption for all communications between your browser/app and our servers
  • At-rest data encryption using the latest industry standards
  • Role-based access control — only staff who need it can access specific data
  • Full audit logs for every access to personal data
  • Regular security audits by independent external firms
  • Two-factor authentication (2FA) for all staff accounts with access to data systems
  • Periodically tested incident response plan

While we take all reasonable precautions, no digital system can be guaranteed 100% secure. Should any data breach occur that affects your data, we will notify you within 72 hours of becoming aware of it, in line with data protection best practices.

7Use of Cookies and Tracking Technologies

Topx apk uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

Cookie Types Purpose Status
Session Cookies Keeping you logged in during your active session Mandatory
Preference Cookies Saving your language settings and display preferences Mandatory
Security Cookies Detecting suspicious activity and protecting your account Mandatory
Analytics Cookies Understanding platform usage patterns for continuous improvement Preferences
Performance Cookies Monitoring platform speed and performance Preferences

You can manage cookie settings through your web browser. Please note that disabling essential cookies may affect certain features of the topx apk platform.

8Your Rights Regarding Personal Data

As a data subject under PDPA 2010, you have the following rights regarding your personal data held by topx apk:

Right of Access

You may request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request that we correct any personal data that is inaccurate or out of date.

Right to Erasure

You may request deletion of your data, subject to our legal obligations to retain certain records.

Right to Withdraw Consent

You may withdraw consent for data processing that relies on your consent at any time.

Right to Restrict Processing

You may request that we restrict how we process your data under certain circumstances.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

To exercise any of the above rights, contact our customer support team via the in-app live chat on topx apk. We will process your request within 14 business days.

9Data Retention and Deletion Period

Topx apk retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by Malaysian law. Our data retention guidelines are as follows:

  • Active account data — retained for the lifetime of your account and for 7 years after account closure for legal compliance purposes
  • Financial transaction records — retained for a minimum of 7 years in accordance with Malaysian legal requirements
  • KYC Documents — retained for the duration of account activity and 5 years after account closure
  • Support communication records — retained for 3 years
  • Analytics cookie data — deleted after 13 months

Once the retention period expires, data will be securely deleted or fully anonymised so that it can no longer be associated with you.

10Links to Third-Party Sites or Services

The topx apk platform may contain links or integrations with third-party services such as payment providers. Please note that the topx apk Privacy Policy applies only to our own platform. Once you leave our platform to use a third-party service, that third party's privacy policy will apply.

Topx apk is not responsible for the privacy practices or content of any third-party websites or services. We encourage you to read the privacy policy of any third party you interact with.

11Changes to This Privacy Policy

Topx apk reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to you via:

  • In-app notifications on topx apk
  • Email to the address registered in your account
  • A clear notice on our website's home page

You will be notified at least 7 days before any changes take effect. Continued use of the platform after the effective date will be considered your acceptance of the updated policy.

We recommend that you review this page periodically. The latest update date is always displayed at the top of this page for your easy reference.

12How to Contact Us Regarding Privacy

If you have any questions, concerns, or wish to exercise your rights regarding personal data, please contact our Data Protection Officer through the following channels:

  • Live Chat — via the in-app chat button on topx apk, available 24/7
  • Email[email protected] (reply within 2 business days)

When submitting a request related to personal data, please include your full name, your topx apk account number, and a clear description of your request. This helps us process your request faster and more accurately.

If you are dissatisfied with how we handle your personal data or our response to your request, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.

Your Privacy is Protected — Start with Confidence

With a transparent privacy policy and full PDPA 2010 compliance, you can enjoy your experience on topx apk with complete peace of mind. Register today and feel the difference.

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